At PetalRise Collective, we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our floristry education services.
1. Information We Collect
- Account and contact details (name, email, phone, address) when you create an account or register for classes.
- Payment information processed securely through third-party providers — we never store full card numbers.
- Browsing behavior, preferences, and cart data via cookies and similar technologies.
- Course participation records and feedback submitted through our platform.
2. How We Use Your Information
We use the information we collect to:
- Process enrollments, payments, and deliver course materials.
- Improve our website, courses, and community features.
- Send important updates about cohorts, new resources, and account activity.
- Comply with legal obligations and prevent fraud.
3. Cookies and Tracking
We use essential cookies for authentication, theme preferences, and cart functionality. Analytics cookies help us understand how visitors use the site. You may manage cookie settings through your browser at any time. See our Terms for additional details.
4. Sharing of Information
We do not sell your personal data. We may share limited information with trusted service providers (payment processors, email delivery) solely to operate our services. All providers are contractually bound to protect your data.
5. Data Security & Retention
We employ industry-standard encryption, secure servers, and regular audits. Data is retained only as long as necessary to provide services or meet legal requirements, after which it is securely deleted.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us. You can also opt out of marketing emails via the unsubscribe link in every communication.
7. Children’s Privacy
Our courses are intended for adults 18 years and older. We do not knowingly collect information from children under 13.
8. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or prominent notice on our site. Continued use of the site constitutes acceptance of the updated policy.