SUPPORT CENTER
Frequently Asked Questions
Everything you need to know before starting your journey with PetalRise Collective.
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How do I enroll in a course?
Click the Join free button or visit the Catalog page. Select your preferred cohort and complete the checkout form. You'll receive an enrollment confirmation email within minutes.
What are the prerequisites for the courses?
No previous floristry experience is required for our beginner cohorts. Our professional programs assume you have basic knowledge of plant care. All materials and detailed guidance are provided.
Do I need to buy my own supplies?
A starter kit is included with every enrollment. Additional seasonal flowers and premium vases can be purchased through our partner suppliers at a discounted rate.
What does the weekly schedule look like?
Live sessions are held twice weekly on Tuesdays and Thursdays at 7pm EST. Recorded lessons remain available for the duration of your cohort (12 weeks).
Do you provide certificates?
Yes. Graduates receive a professional certificate and an official portfolio PDF from PetalRise Collective, including 24 verified studio hours.
What is your refund policy?
You may request a full refund within the first 14 days if you have not accessed more than 25% of the course materials. Contact [email protected] for assistance.
Is there student community access after graduation?
Yes. All graduates receive lifetime access to our private Fallows forum and quarterly alumni workshops at no extra cost.